Privacy Policy for Stocker App Last updated: October 25, 2023 Welcome to the Privacy Policy for the Stocker App provided by Store Harmony Ltd. In this extended Privacy Policy, we aim to provide you with a comprehensive understanding of how we collect, use, and protect your personal information when you use our mobile application, Stocker. This document is designed to give you a clear overview of our data practices, your rights, and how we strive to ensure your privacy and data security. Table of Contents Introduction About Store Harmony Ltd The Purpose of this Privacy Policy Consent and Agreement Information We Collect and Use Personal Data Inventory Data Sales Data Expenses Data Orders Data Payments Data Cookies What are Cookies? How We Use Cookies Managing Cookies SMS Permissions SMS Permissions Usage User Consent Third-Party Services Third-Party Services Usage Privacy Policies of Third-Party Providers Your Rights and Options Log Data Understanding Log Data Types of Log Data We Collect How We Use Log Data Data Retention Use of Stocker User Agreement Business Purposes Only Legal Compliance Security Measures Our Commitment to Data Security Secure Data Transmission Access Controls Password Security Account Deletion Requesting Account Deletion Email Request for Account Deletion Processing Time Confirmation Data Safety Form Submission of Data Safety Form Data Display on Google Play Sharing of Data Data Sharing for Service Provision Partner and Third-Party Involvement Data Transfer Safeguards Links to Other Sites Third-Party Websites External Site Responsibilities Privacy Policy Review Children's Privacy Age Restriction Data Protection for Minors Reporting Child Data Changes to this Privacy Policy Policy Updates Notification of Changes Regular Review Contact Us How to Reach Us Privacy Concerns Questions and Feedback 1. Introduction About Store Harmony Ltd Store Harmony Ltd ("us," "we," or "our") operates the Stocker mobile application ("Service"). As the developer of this app, we are committed to protecting your personal information and ensuring its security. The Purpose of this Privacy Policy This Privacy Policy is designed to inform you about our practices regarding the collection, use, and protection of your personal information when you use the Stocker app. By using our Service, you agree to the terms outlined in this Privacy Policy. Consent and Agreement By using the Stocker app, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. If you do not agree with the terms, please refrain from using our Service. 2. Information We Collect and Use Personal Data Inventory Data The Stocker app may collect and process various types of personal data, including inventory data. This information is vital for the functioning of the app, helping you manage your business inventory efficiently. Sales Data We may collect sales data to provide you with insights into your business performance. This information helps you make informed decisions and enhance your business operations. Expenses Data Expense data is gathered to enable you to track and manage your business expenses effectively. We prioritize the security and confidentiality of this data. Orders Data The app may collect and process data related to customer orders. This information is crucial for order processing and fulfillment. Payments Data To facilitate payment processing, we may collect payment-related data. This data ensures the smooth operation of financial transactions within the app. Cookies What are Cookies? Cookies are small files containing data that are commonly used as anonymous unique identifiers. They are sent to your browser when you visit websites and can be stored on your device's internal memory. How We Use Cookies Cookies are employed to enhance your user experience within the Stocker app. They help improve app functionality, and you can control their usage through your browser settings. Managing Cookies You have the option to manage cookies by adjusting your browser settings. Please note that disabling cookies may affect certain app features. SMS Permissions SMS Permissions Usage The Stocker app may request permission to read your SMS messages. This permission is strictly for local use within the app, facilitating specific functions. Rest assured, we will never upload your SMS data to a remote server without your explicit consent. User Consent Before any action involving SMS data, the app will seek your consent. Your privacy and data security are of utmost importance to us. 3. Third-Party Services Third-Party Services Usage The Stocker app may integrate with third-party services to enhance its functionality and provide you with a seamless experience. These services may collect information used to identify you. To understand how your data is handled by these third parties, we encourage you to review their respective privacy policies. Privacy Policies of Third-Party Providers When you interact with third-party services within the Stocker app, it's essential to be aware of their privacy policies. Each third-party provider has its own data practices and policies, which may differ from ours. We strive to collaborate with reputable partners to ensure your data is handled with care and in compliance with privacy regulations. Your Rights and Options As a user of the Stocker app, you have rights concerning your data privacy. These rights may include the ability to control the permissions granted to third-party services, opt-out of certain data collection, or request the removal of your data from these services. We are committed to facilitating the exercise of your data rights to the extent possible within the app's functionality. 4. Log Data Understanding Log Data Log Data is information that we collect whenever you use the Stocker app. This data helps us understand how you interact with the app, diagnose issues, and improve its performance. We take care to handle Log Data with the same level of security and privacy as other personal data. Types of Log Data We Collect The Log Data we collect includes various details about your device and app usage. This may encompass your device's Internet Protocol (“IP”) address, device name, operating system version, app configuration settings, timestamps of app usage, and other usage statistics. Rest assured, this information is used solely for app optimization and is not shared with unauthorized parties. How We Use Log Data Log Data serves multiple purposes, including error diagnosis, performance analysis, and service enhancement. It allows us to identify and resolve issues promptly, ensuring that you have a smooth experience while using the Stocker app. Data Retention We retain Log Data for a specific duration necessary to fulfill the purposes mentioned above. After this period, we take measures to anonymize or delete the data securely, in line with our commitment to data protection. 5. Use of Stocker User Agreement By using the Stocker app, you enter into an agreement with us. This agreement entails using the app for legitimate business purposes and abiding by the Laws of the Federal Republic of Nigeria. We emphasize that the Stocker app is intended solely for business use, and any misuse or violation of these terms may result in account cancellation and data deletion without prior consent. Business Purposes Only We want to reiterate that Stocker is designed exclusively for business purposes. It is your responsibility to ensure that your use of the app complies with legal regulations and ethical standards. We do not condone any use of the app for unlawful or unethical activities. Legal Compliance We adhere to legal requirements and regulations governing the use of the Stocker app. It is essential for users to familiarize themselves with these regulations and ensure their compliance while using our service. We may cooperate with legal authorities in cases of unlawful activities or violations of terms. 6. Security Measures Our Commitment to Data Security Protecting your personal information is a top priority for us. We employ commercially acceptable means to safeguard your data from unauthorized access, disclosure, alteration, and destruction. Our commitment to data security extends to every aspect of our service. Secure Data Transmission We take steps to ensure that data transmitted between your device and our servers is secure. This includes encryption protocols that protect your data during transit. However, please note that while we employ these measures, the internet's inherent nature makes it impossible to guarantee absolute security. Access Controls Access to your data within our organization is strictly limited to individuals with authorized roles. We ensure that only personnel with a legitimate need to access data can do so. All individuals with access to your data are bound by confidentiality commitments. Password Security We take password security seriously. All passwords are encrypted and stored in a non-reversible form using high-grade encryption methods. We strongly advise against using the same passwords for multiple accounts, especially those related to sensitive data like bank accounts or personal email addresses. 7. Account Deletion Requesting Account Deletion We understand that you may, at some point, wish to delete your account from the Stocker app. To initiate the account deletion process, please follow these steps: 7.1. Email Request for Account Deletion To request the deletion of your account, please send an email to info@storeharmony.com. In this email, include the following information: The reason for your account deletion request. Your account ID associated with the Stocker app. We require this information to verify your request and process it efficiently. 7.2. Processing Time Once we receive your email with the required information, please allow us 48 hours to process your account deletion request. We strive to complete this process promptly while ensuring the security of your data. 7.3. Confirmation Upon successful processing of your account deletion request, we will send you a confirmation email. This email will serve as proof of the completion of the deletion process. Please retain this confirmation for your records. 8. Data Safety Form Submission of Data Safety Form In some cases, we may require you to submit a Data Safety Form within the Play Console. This form aids us in ensuring the safety and privacy of user data within the Stocker app. Your cooperation in providing accurate and necessary information in this form is appreciated as it helps maintain data security. Data Display on Google Play Please be aware that certain information provided in the Data Safety Form may be displayed on your app’s Data safety section on Google Play. This transparency is intended to build trust with users and demonstrate our commitment to data protection. 9. Sharing of Data Data Sharing for Service Provision We may share your personal data with authorized third-party service providers and partners as necessary to provide our services effectively. These collaborations help improve our platform and ensure the seamless operation of our services. We meticulously select and review authorized third parties and evaluate their privacy and security policies to safeguard your data. Partner and Third-Party Involvement Some of these authorized third parties, such as payment processors or technology support providers, may transfer data outside Nigeria. To ensure data protection, we rely on various safeguards, including data minimization, trusted companies with auditable processes, and the use of Standard Contractual Clauses where applicable. We take these measures to maintain the privacy and security of transferred data. Data Disclosure in Regulatory Audits In certain situations, we may be required to disclose or process your personal data in the context of regulatory audits. These audits may be necessary for legal compliance or regulatory oversight. Rest assured that we will handle your data with the utmost care and in adherence to relevant laws and regulations. 10. Links to Other Sites Third-Party Websites The Stocker app may contain links or references to third-party websites or services. Please be aware that these external sites are not operated by us. As a result, we recommend that you carefully review the Privacy Policies of these external websites. We have no control over the content, privacy practices, or security measures of third-party sites or services. External Site Responsibilities External websites and services are responsible for their own privacy policies and data protection practices. We cannot assume responsibility for their actions or policies. We encourage you to exercise caution and discretion when navigating to external sites from the Stocker app. 11. Children's Privacy Age Restriction The Stocker app and our services are not directed at or intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are under the age of 13, please do not use our services. Data Protection for Minors We take children's privacy seriously and comply with applicable data protection laws. If we discover that a child under 13 has provided us with personal information, we will promptly delete this data from our servers. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take necessary actions. 12. Changes to this Privacy Policy Policy Updates This Privacy Policy may be updated from time to time to reflect changes in our data practices, legal requirements, or technological advancements. When we make updates, we will revise the "Last updated" date at the beginning of this Privacy Policy. Notification of Changes We are committed to transparency regarding changes to this Privacy Policy. If we make significant changes that affect your rights or how we process your personal data, we will notify you through the Stocker app or via email, depending on the nature of the changes. We encourage you to review this Privacy Policy regularly to stay informed about our data practices. Regular Review We conduct periodic reviews of our data practices and privacy policies to ensure alignment with current regulations and industry best practices. Our goal is to maintain the highest standards of data protection and privacy for our users. 13. Contact Us How to Reach Us If you have questions, concerns, or require clarification regarding this Privacy Policy or our data practices, please don't hesitate to contact us. You can reach us at info@storeharmony.com. Privacy Concerns If you believe your privacy rights have been violated, or if you have concerns about the handling of your personal data, please reach out to us. We are committed to addressing privacy concerns promptly and effectively. Questions and Feedback Your questions, feedback, and suggestions are valuable to us. We welcome your input and aim to continuously improve our data practices and privacy policies to better serve you.